Club Policies and Procedures

As an LTA Registered Venue, Pinner Lawn Tennis Club is held to the highest standards not only in the provision of facilities, management and coaching but also in supporting the welfare of all players, volunteers, coaches and those using and supporting the club. To ensure the safety and security of all those who play, volunteer and support tennis at PLTC, the club’s management committee have endorsed a set of policies, based on similar policies adopted by the LTA.

Details of these policies can be accessed below and are also displayed on the ‘Policies and Procedures’ noticeboard between the cloakrooms in the clubhouse. Members are encouraged to make themselves acquainted with these.

All members of the club are obliged to conform to the PLTC Code of Conduct, particularly in regard to their dealings with Juniors. Indeed, it is condition of membership that members uphold this Code. The Code is referred to on our membership application form and is sent to all members at the time of their annual membership renewal.

The safeguarding of all children and ‘adults at risk’ is paramount and the policies detailed in our PLTC Safeguarding Policy will be strictly adhered to.

Any concern recording concerns about a child or adult that involve physical/sexual/emotional/financial abuse, bullying, neglect or discrimination can be recorded and sent directly to the LTA Safeguarding team using this Report a Safeguarding Concern form. As a club, we are committed to encouraging and maintaining a culture where people feel able to raise genuine safeguarding concerns and can be confident that these will be taken seriously.

If someone is in immediate danger, call the police on 999.

Diversity and Inclusion

We are proud to have a PLTC Diversity and Inclusion Policy that demonstrates our commitment to making tennis at PLTC diverse and inclusive.

Transgender

PLTC have adopted the LTA’s guidelines on Transgender issues as laid down in our Transgender Policy and will adhere to these.

Bullying

PLTC adopts a zero-tolerance approach to bullying as detailed in our Bullying Policy.

Complaints and Appeals

A Complaints and Appeals Policy with associated procedures exist to enable individuals to make complaints about internal matters that fall short of safeguarding issues and ensure that these are dealt with consistently and fairly. The club will not tolerate any harassment, victimisation or unfair treatment of, and will take appropriate action to protect, whistle blowers when they raise an internal complaint or a safeguarding concern in good faith, as detailed in our Whistleblowing Policy.

Welfare Officer

The club has an appointed Welfare Officer, who has completed the relevant safeguarding training. Val Fineberg undertakes this role and should be the first point of contact for any safeguarding concerns. She can be reached on 07931 283340 and further details of the scope of her role can be found in the PLTC Welfare Officer document.

Processing of Personal Information

The club makes use of members’ personal details for the purposes of club and membership administration and to facilitate members’ participation in events. Such use is governed by the PLTC Data Protection Policy, which has been distributed to all members and can be found on our website and on the noticeboard.

Fair play

General guideline on fair play and playing with consideration for others are contained in our PLTC Playing Guidelines document. Again, this is sent to all members at the time of their membership renewal.

House Rules

Local rules, relating to usage of courts during social tennis session, visitors, etc are contained in the PLTC House Rules document.

Disclosure and Barring Service (DBS)

All coaches working at PLTC have a satisfactory DBS certification, according to their precise role and their involvement with children. A list of the LTA-affiliated coaching staff working at PLTC and their level of DBS is shown on the Noticeboard.

Risk Assessment

A risk assessment of our facilities in carried out once a year. A document showing the assessment made in 2018 will be available on the noticeboard.

Photo Consent

Pictures taken of members playing tennis or engaging in club social events are sometimes posted on social media and the website for publicity purposes. Please advise us by email if you do not want your image to be used in this way. Pictures of children will not be used without the explicit consent of the child’s parent/guardian.

Other policies will be added, as and when they are proposed by the LTA and agreed by the PLTC management committee.